At MyProfessional.ch, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services.
Personal Data
Information you voluntarily provide when registering, contacting us, or using our platform, such as name, email address, postal code, service preferences, and professional profile details.
Payment Information
Payments are processed securely by third-party payment providers. We do not store or process payment card details ourselves.
Usage and Technical Data
We collect technical and usage data such as IP address (anonymized where possible), browser type, device information, pages visited, and interactions with our website. This data is collected via cookies and similar technologies.
We use your data to:
Provide and operate the MyProfessional.ch platform
Connect homeowners and renters with registered professionals
Manage professional listings and subscriptions
Respond to inquiries and provide customer support
Improve our website, user experience, and services
Comply with legal and regulatory obligations
We do not sell or rent your personal data.
Your data may be shared only in the following cases:
With Professionals: When you request or book a service, your contact details may be shared with the selected professional.
With Service Providers: Trusted third-party providers supporting website hosting, analytics, or payment processing.
With Legal Authorities: If required by law or necessary to protect our legal rights.
We use cookies and similar technologies to ensure the proper functioning of the website and to analyze user behavior.
Microsoft Clarity
We use Microsoft Clarity to better understand how users interact with our website. Clarity provides anonymized usage data such as heatmaps, scroll behavior, and session recordings. No sensitive personal data is collected, and IP addresses are anonymized where possible.
Microsoft Clarity may process data on servers outside Switzerland, including in the United States, in accordance with applicable data protection laws and safeguards.
You can manage or withdraw your cookie consent at any time through your browser settings or our cookie banner.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
In accordance with Swiss data protection law, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to certain processing activities
Withdraw consent at any time, where applicable
To exercise your rights, please contact us at: hello@myprofessional.ch
Some third-party service providers may process data outside Switzerland or the European Economic Area. In such cases, we ensure appropriate safeguards are in place in accordance with applicable data protection regulations.
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
MyProfessional.ch
Email: hello@myprofessional.ch
Website: www.myprofessional.ch