Platform Terms

Platform Terms

MyProfessional.ch is an online platform designed to connect homeowners and renters with independent professionals for home-related services.
These Platform Terms explain how the platform works and clarify the roles and responsibilities of all parties involved.

1. Role of MyProfessional.ch

MyProfessional.ch operates exclusively as a directory and connection platform.

We:

  • List independent professionals and their services

  • Enable users to contact professionals directly via WhatsApp or email

  • Provide visibility and exposure to professionals

MyProfessional.ch does not provide home services, does not act as an agent or broker, and is not a party to any agreement between users and professionals.

2. Role of Professionals

Professionals listed on MyProfessional.ch are independent service providers.

They:

  • Offer their services independently

  • Communicate directly with homeowners or renters

  • Set their own prices, availability, and conditions

  • Are solely responsible for the services they provide

Professionals do not work for MyProfessional.ch, and their inclusion on the platform does not imply endorsement or supervision.

3. Role of Users (Homeowners and Renters)

Users of the platform:

  • Select professionals at their own discretion

  • Communicate and agree on service details directly with the professional

  • Are responsible for verifying credentials, pricing, availability, and conditions before confirming any service

MyProfessional.ch encourages users to clearly agree on scope, pricing, timing, and payment terms before any work begins.

4. Agreements, Payments, and Cancellations

All agreements, payments, cancellations, changes, and disputes are handled directly between the user and the professional.

MyProfessional.ch:

  • Does not process payments for services

  • Does not manage bookings or schedules

  • Does not handle cancellations, refunds, or disputes

Any contractual relationship exists solely between the user and the professional.

5. Liability Disclaimer

MyProfessional.ch is not responsible for:

  • The quality, safety, legality, or outcome of services provided

  • Any damages, delays, losses, or disputes arising from services

  • Misrepresentations made by professionals or users

Use of the platform is at your own discretion and risk. MyProfessional.ch’s role is limited to facilitating contact between independent parties.

6. Platform Use

By using MyProfessional.ch, you acknowledge and accept these Platform Terms and understand the limited role of the platform as a directory and connection service.

7. Contact

If you have any questions about how the platform works, you can contact us at:

MyProfessional.ch

📧 hello@myprofessional.ch
🌐 www.myprofessional.ch