Privacy Policy

Effective Date: 06.03.2025

At MyProfessional.ch, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website.

1. Information we collect

Personal Data: Information you provide when registering or contacting us, such as name, email address, postal code, and service preferences.
Payment Information: Processed securely through third-party payment providers.
Usage Data: Includes your IP address, browser type, device information, and interactions with our website (via cookies and similar technologies).

2. How we use your information

We use your data to:

Provide and manage access to our platform.
Connect homeowners with registered professionals.
Process subscriptions and payments for professional listings.
Respond to inquiries and provide customer support.
Comply with legal obligations.

3. Sharing your information

We do not sell or rent your personal data. We may share it only when necessary:

With Service Providers: If you book a service, we may share your contact details with the selected professional.
With Payment Processors: To process transactions securely.
With Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and tracking technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies at any time via your browser settings.

5. Data security

We implement technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your rights

In accordance with Swiss data protection laws, you have the right to:

Access, correct, or delete your personal data.
Restrict or object to certain types of data processing.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at hello@myprofessional.ch.

7. International data transfers

All data processing takes place in Switzerland and complies with local data protection regulations. We do not transfer your data outside Switzerland unless necessary for providing services (e.g., through third-party providers).

8. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

9. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

MyProfessional.ch
Email: hello@myprofessional.ch
Website: www.myprofessional.ch