Effective date: 21/03/25
Last updated: 15/04/26
At MyProfessional.ch, operated by Vertigo Motion GmbH, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services, in accordance with the Swiss Federal Act on Data Protection (nDSG, SR 235.1).
The data controller responsible for the processing of your personal data is:
Vertigo Motion GmbH
8055 Zürich
Switzerland
Email: hello@myprofessional.ch
Website: www.myprofessional.ch
| Purpose | Data used | Legal basis |
|---|---|---|
| Operate the platform and list professionals | Professional profile data | Performance of contract |
| Connect users with professionals (sharing contact details when a user submits a request) | User contact data | Legitimate interest (core platform function) |
| Respond to inquiries and provide support | Name, email, message content | Legitimate interest |
| Improve website and user experience | Usage and technical data (anonymized) | Legitimate interest |
| Display reviews from users about professionals | Review text, reviewer name, rating | Legitimate interest |
| Determine the order in which professionals appear | Professional profile data, review scores | Legitimate interest |
| Comply with legal obligations | As required | Legal obligation |
We do not sell or rent your personal data.
Your data may be shared in the following cases:
The order in which professionals appear on the platform is determined by an automated ranking system based on factors including review scores, response patterns, and profile completeness. This ranking does not constitute a recommendation, endorsement, or quality guarantee by MyProfessional.ch.
If you are a professional listed on the platform and would like information about how the ranking affects your profile, or if you would like to request a human review of your ranking, please contact us at hello@myprofessional.ch.
We use cookies and similar technologies to ensure the proper functioning of the website and to analyze user behavior.
We use Google Analytics 4 (provided by Google LLC, USA) to understand how users interact with our website. GA4 collects anonymized usage data including page views, session duration, and user interactions. IP anonymization is enabled. Google is certified under the EU-U.S. and Swiss-U.S. Data Privacy Framework.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We use Microsoft Clarity (provided by Microsoft Corporation, USA) to understand how users interact with our website through heatmaps, scroll behavior, and session recordings. No sensitive personal data is collected, and IP addresses are anonymized. Microsoft is certified under the EU-U.S. and Swiss-U.S. Data Privacy Framework.
You can manage or withdraw your cookie consent at any time through your browser settings or our cookie banner.
We use the following third-party service providers to operate the platform:
| Provider | Purpose | Location | Data Privacy Framework certified |
|---|---|---|---|
| Google LLC | Analytics (GA4) | USA | Yes |
| Microsoft Corporation | Analytics (Clarity) | USA | Yes |
| Hostinger | Website hosting (WordPress) | EU (Lithuania) | N/A (EU adequate) |
| Resend | Transactional emails | USA | Via Standard Contractual Clauses |
| Site Reviews (GLSR) | Review management | Self-hosted (WordPress) | N/A (no data transfer) |
Where data is transferred outside Switzerland, we ensure appropriate safeguards are in place: either the recipient country provides an adequate level of data protection as recognized by the Swiss Federal Council, the provider is certified under the Swiss-U.S. Data Privacy Framework, or Standard Contractual Clauses (SCCs) are in place.
| Data type | Retention period |
|---|---|
| Contact form submissions | 2 years after last interaction |
| Professional profiles | As long as the professional is active on the platform, plus 1 year after removal |
| Analytics data (GA4) | 14 months (Google default) |
| Clarity session recordings | 30 days (Microsoft default) |
| Email inquiry data | 1 year after resolution |
After the retention period, data is deleted or anonymized.
Under the Swiss Federal Act on Data Protection (nDSG), you have the right to:
To exercise any of these rights, please contact us at: hello@myprofessional.ch
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encrypted connections (HTTPS), access controls, and regular security reviews.
This Privacy Policy is governed by Swiss law, in particular the Swiss Federal Act on Data Protection (nDSG, SR 235.1). The exclusive place of jurisdiction is Zürich, Switzerland.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Vertigo Motion GmbH
8055 Zürich, Switzerland
Email: hello@myprofessional.ch
Website: www.myprofessional.ch